
Earlier this year polls indicated that we were pretty much convinced of the need for health care reform. But when it comes to actually doing it we are backing down. It's a bit like a smoker's desire to quit, "I want to, but not now." Some of our loss of enthusiasm can be attributed to media coverage of the screaming supporters of the status quo in the recent "town hall" meetings.
Status Quo Bias
We have a deep-seated psychological resistance to change - some call it a "status quo bias". We would rather put up with something we kinow, even if it's broken, than change to something we don't know. When it comes to health insurance, most people tend to stick with whatever they start with even when premium rates double in five years. Some of this can be explained by the law of intertia - things tend to stay as they are.
Fear of Loss is a Strong Motivator
We are more motivated by fear of loosing something than getting something better. This is especially true if we feel pressured to change by a looming and arbitrary deadline, like health reform legislation by year end. A year ago, less than one-third of us rated our health care system good or excellent, now over half of us do. The system has not improved, but our perception of it has. The approaching threat of change has made us overvalue what we have.
Sold the Wrong Benefits
Recent polls show that almost half of us disapprove of the way the Obama administration has handled healthcare reform. For instance, they have concentrated on selling the benefits of lowering health care costs over the long term by extending coverage to the uninsured and offering a new public option. The problem is that most of us already are insured and all the cost cutting talk get's us thinking about what we might have to give up. To President Obama's credit, he's always said that if people like the health insurance they have they can keep it. But he needs to sell some of the very personal benefits certain to be included in the final version of the health care bill - like removing the pre-existing condition barrier. What that means to us is that we can each buy the health insurance we want and that it cannot be taken away from us. Keeping our medical insurance no longer means keeping our job. That's a huge benefit to many of us, those who may have a chronically ill family member and are barred from starting a small businesses or can't take the job they want because they would loose their group health insurance.
Maintaining the status quo is not no longer an option so let's do this thing.
